FAQ

  1. Q: Why should I utilize Adagio Cloud?
  2. A: Does your local network infrastructure require upgrading? Do you wish convenient access to your accounting from remote locations, 24/7? There are several factors that can contribute to this question, contact us and we can better guide you.

  3. Q: Who are the datacenters that will securely host my data?
  4. A: Through our partner Amazon Web Services, Inc. (AWS). AWS is a subsidiary of Amazon that provides on-demand cloud computing platforms and APIs to individuals, companies, and governments, on a metered, pay-as-you-go basis. Since launching in 2006, Amazon Web Services has been providing world-leading cloud technologies that help any organization and any individual build solutions to transform industries, communities, and lives for the better. AWS services are delivered to customers via a network of AWS server farms located throughout the world. The AWS Partner Network features 130,000 partners from over 200 countries.

  5. Q: What happens if I lose internet access?
  6. A: Not to worry, because our Adagio Cloud's Datacare utility allows our customers to backup their data to your local-network storage device. This way, if there was ever a protracted interruption to internet connectivity, the customer could have its local Adagio consultant install the required accounting applications to a server and quickly get the accounting department back in business. Again, as far as we know, Adagio is the only cloud accounting product that offers this capability.

  7. Q: Which is best for me, cloud vs. on-premise?
  8. A: Avoiding costly computer hardware-related upgrades and hassles; possessing the value-added support of IT professionals managing your secure company data; and having remote access, 24/7 are the advantages of Adagio Cloud. However, should you feel more comfortable in having your data stored on your network, then on-premise implementation is for you. If your internet access is unreliable, then on-premise may be preferable.

  9. Q: Can I move from Adagio on-premise to the cloud?
  10. A: Absolutely. Our team can assist you with this data migration process.

  11. Q: Will Adagio Cloud updates and upgrades interfere with my work schedule?
  12. A: No, which is the beauty of cloud-based applications. You determine your own schedule for installing software updates and upgrades. Your all-important financial audit will not be interrupted.