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#31860 - 05/15/12 09:54 AM Forcing Serial Numbers in Inventory
Barb9 Offline
Adagio Prodigy

Registered: 03/06/06
Posts: 273
Loc: Langley
Is it possible to force the use of serial numbers in inventory? We are using 8.1C.

Barb

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#31869 - 05/15/12 02:38 PM Re: Forcing Serial Numbers in Inventory [Re: Barb9]
Andrew Bates Online   content
Adagio God

Registered: 03/16/99
Posts: 7086
Loc: Vancouver, BC CANADA
Set a count of the number of serial numbers on the Units tab of the item.
_________________________
Andrew Bates
Softrak Systems Inc.

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#31872 - 05/16/12 07:13 AM Re: Forcing Serial Numbers in Inventory [Re: Andrew Bates]
Barb9 Offline
Adagio Prodigy

Registered: 03/06/06
Posts: 273
Loc: Langley
We do have that, so it "allows" us to put serial numbers on the items so tagged. What I'd like to know is if there is any way to "force" the use of serial numbers.

Possible?

Barb

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#31880 - 05/16/12 02:03 PM Re: Forcing Serial Numbers in Inventory [Re: Barb9]
Douglas Dickie Offline
Adagio Wizard

Registered: 06/02/99
Posts: 1993
Loc: Surrey, BC
Barb:

Describe what you mean by "force the use of serial numbers". I would interpret this to mean "force the user to enter a serial number when shipping an item in OE (shipping occurring when you invoice the order)" and my answer would be the one Andrew gave you.
_________________________
Douglas Dickie
AccSys Solutions Inc
ddickie@accsyssolutions.com

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#31883 - 05/16/12 04:07 PM Re: Forcing Serial Numbers in Inventory [Re: Douglas Dickie]
Chris McDonell Offline
Adagio

Registered: 11/16/01
Posts: 233
Loc: Vancouver, BC, Canada
On the 'System Defaults' tab in OrderEntry there is an option 'Serial Entry Mode' that option can be:
'None', 'Auto', 'Prompt' (Press F1 in the app for details)
_________________________
Chris McDonell
Softrak Systems Inc.

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#31889 - 05/17/12 06:55 AM Re: Forcing Serial Numbers in Inventory [Re: Chris McDonell]
doug Offline
Doug Parrington

Registered: 07/04/05
Posts: 52
Loc: Winnipeg
I'll throw my 2 cents in. I do not use this feature because when we move items to shipped, we can create the serial number line but must leave it blank and print a picking slip to the warehouse (we do not know the serial number yet). The warehouse staff picks the item and invoices the order, weather they enter a serial number of not. My defination of forced is that the order can not be invoiced until the serial number is entered.

Doug

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#31891 - 05/17/12 07:10 AM Re: Forcing Serial Numbers in Inventory [Re: doug]
Andrew Bates Online   content
Adagio God

Registered: 03/16/99
Posts: 7086
Loc: Vancouver, BC CANADA
Hello Doug,

Why not move the items to shipped AFTER the warehouse staff have told you how many and what serial numbers were shipped on the picking slip?
_________________________
Andrew Bates
Softrak Systems Inc.

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#31895 - 05/17/12 07:54 AM Re: Forcing Serial Numbers in Inventory [Re: Andrew Bates]
doug Offline
Doug Parrington

Registered: 07/04/05
Posts: 52
Loc: Winnipeg
Hi Andrew,

The picking slip tells the warehouse how many on an order to ship. I don't want the warehouse staff deciding which customers are getting the products and which ones arn't. In our system here, the warehouse staff picks the order, invoices it and sends the invoice with the product to the customer.

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#31899 - 05/17/12 09:31 AM Re: Forcing Serial Numbers in Inventory [Re: doug]
Andrew Bates Online   content
Adagio God

Registered: 03/16/99
Posts: 7086
Loc: Vancouver, BC CANADA
Hi Doug,

Does this issue arise when you partially ship an order? (ie, you actually only want the warehouse to ship 3 when the customer has ordered 5)?
_________________________
Andrew Bates
Softrak Systems Inc.

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#31900 - 05/17/12 10:17 AM Re: Forcing Serial Numbers in Inventory [Re: Andrew Bates]
doug Offline
Doug Parrington

Registered: 07/04/05
Posts: 52
Loc: Winnipeg
yes, or we dont want to ship any because they are for someone else.

Doug

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