Adagio RMA prints and tracks Return Merchandise Authorizations for users of Adagio OrderEntry.
Create an RMA exactly as you would create an Order. RMA's can be automatically generated by referencing a previous invoice. Track expected receipt dates. When the goods are returned and inspected, create a credit note to apply to the customer account and automatically apply it to a specific invoice if desired. Quantities on RMA are tracked in Adagio Inventory by location. RMA's can be analyzed by "Return Code Reason". Expired RMA's are automatically removed from pending returns in Adagio Inventory.
Design your own RMA form for your customer to include with their return and to assist your receiving department in processing the goods on the receiving dock.